Company: CIBC

Location: Brantford, ON

Job description: with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels… relationships. Promote and demonstrate the use of digital banking options and CIBC’s suite of Cash Management products…
The content highlights the importance of building relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through in-person and digital channels. It also emphasizes the promotion of digital banking options and CIBC’s Cash Management products.
The job description from the website is for a “Customer Service Representative”. The responsibilities include:

– Provide excellent customer service to clients
– Handle incoming calls and emails from customers
– Assist with customer inquiries and resolve any issues or complaints
– Maintain customer database and ensure accurate information is recorded
– Follow up with customers to ensure satisfaction
– Collaborate with other teams to address customer needs
– Identify opportunities for improvement in customer service processes
– Maintain a positive and professional attitude at all times

The qualifications for the position include:

– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and problem-solving skills
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office applications
– Strong attention to detail and organizational skills

Overall, the job description outlines the responsibilities and qualifications for a customer service representative position, emphasizing the importance of providing excellent customer service and maintaining positive relationships with clients.

Expected salary:

Job date: Wed, 19 Jun 2024 03:33:26 GMT