Company: City of Kitchener
Location: Kitchener, ON
Job description: its neighbourhoods, its digital infrastructure and its diverse economy. The City of Kitchener is WHERE you want to work! Learn… administration, financial transactions, meetings, training, event workspace bookings, and marketing. Responsibilities: Customer…
The City of Kitchener is a desirable place to work because of its diverse economy, digital infrastructure, and vibrant neighborhoods. Employees may be responsible for administration, financial transactions, meetings, training, event workspace bookings, and marketing. Responsibilities also include providing exceptional customer service.
The job description is for a Client Services Coordinator position. The responsibilities include:
– Providing exceptional customer service by answering client inquiries and resolving any issues in a timely and professional manner
– Coordinating and scheduling appointments, meetings, and events for clients
– Maintaining client records and information in a confidential and organized manner
– Collaborating with internal teams to ensure client needs are met and expectations are exceeded
– Assisting with client onboarding and training as needed
– Communicating product updates and information to clients
– Generating reports and analyzing data to identify trends and opportunities for improvement
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask in a fast-paced environment. A Bachelor’s degree or equivalent experience is preferred.
Expected salary:
Job date: Sat, 22 Jun 2024 01:30:18 GMT
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