Company: City of Vancouver

Location: Vancouver, BC

Job description: This position reports directly to the Manager, Continuous Process Improvement (Mgr. CPI) in Finance, Risk and Supply Chain… functional teams in the application of business process and system improvement, project and change management tools to solve…
This position reports to the Manager of Continuous Process Improvement in Finance, Risk, and Supply Chain. The role involves helping functional teams use business process and system improvement tools to solve problems and implement changes.
Job Description

We are looking for a dynamic and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients. You will handle incoming calls and inquiries, resolve customer issues, and provide accurate information about our products and services.

Responsibilities:
– Answer inbound calls and respond to customer inquiries in a professional and courteous manner
– Provide technical support and assistance with product-related questions
– Process orders and returns accurately and in a timely manner
– Maintain a high level of customer satisfaction by addressing concerns and resolving issues promptly
– Collaborate with other team members to ensure a seamless customer experience
– Meet and exceed customer service goals and targets

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving and multitasking abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are a customer-focused individual with a passion for delivering exceptional service, we want to hear from you. Apply now to join our team and make a difference in the lives of our customers.

Expected salary: $97032 – 121294 per year

Job date: Thu, 13 Jun 2024 22:43:12 GMT