Company: Cognizant

Location: Ajax, ON

Job description: 2014. Taking a step further in 2018, Cognizant acquired Netcentric, a leading digital partner based in Europe… of digital solutions using Adobe Bridge and Adobe Target to enhance business processes and customer experience. Collaborate…
In 2014, Cognizant made strides in the digital solutions industry, and in 2018 they acquired Netcentric, a European digital partner. They leveraged Adobe Bridge and Adobe Target to improve business processes and customer experience, highlighting the importance of collaboration in driving innovation.
Customer Service Representative

Our company is seeking a reliable and friendly Customer Service Representative to join our team. In this role, you will be responsible for helping our customers with inquiries, complaints, and other service-related issues.

Responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Resolving customer complaints in a prompt and professional manner
– Providing information about products and services to customers
– Processing orders and returns
– Maintaining customer records and updating information in the database
– Collaborating with other departments to ensure customer satisfaction

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and CRM software
– Strong attention to detail and organizational skills

If you are a team player with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Wed, 12 Jun 2024 22:53:46 GMT