Company: Vancouver Coastal Health

Location: Vancouver, BC

Job description: Day Programs with Vancouver Coastal Health you will: Report to the designated Community Manager. Be accountable for the… effective resolution of issues. Applies project management methodologies in the design and development of various frameworks…
The Day Programs at Vancouver Coastal Health require employees to report to the Community Manager, be accountable for resolving issues effectively, and apply project management methodologies in designing and developing frameworks.
Job Description

We are currently looking for an experienced and dynamic Customer Service Representative to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering exceptional customer service.

Key Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Provide accurate and timely information to customers regarding products, orders, and services
– Resolve customer issues and complaints in a professional and efficient manner
– Process orders and returns according to company procedures
– Maintain customer records and follow up with customers as needed
– Collaborate with other team members to ensure a positive customer experience

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving and decision-making abilities
– Ability to work in a fast-paced environment and multitask effectively

If you have a passion for customer service and are looking to join a dynamic team, we encourage you to apply for this position. Join us and help us deliver exceptional service to our customers. Apply now!

Expected salary:

Job date: Fri, 07 Feb 2025 23:42:19 GMT