Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Sat, 28 Jun 2025 00:58:20 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various MCI brands and their focus areas, particularly in collections, customer experience, customer service, and digital experiences. The brands mentioned include:

• MCI BPO (Business Process Outsourcing) and MCI BPOaaS (BPO as a Service) that handle customer support and operational functions.
• MarketForce which focuses on market research and analytics.
• GravisApps and Gravis Marketing offering technology solutions and marketing services.
• MarchEast and Mass Markets concentrating on specific markets and customer engagement.
• MCI Federal providing services tailored for government contracts.

The emphasis is on delivering enhanced customer engagement and efficient service delivery across various platforms.

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