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Contact Center Representative I (Entry-Level) – The Sydney Call Centre – Sydney, NS

Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Sat, 28 Jun 2025 05:43:11 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various service offerings and brands under the MCI umbrella, focusing on customer experience and account receivables. Key areas include:

  • Collections: Management of debts and outstanding payments.
  • Customer Experience Provider (CXP): Enhancing customer interactions across various touchpoints.
  • Customer Service: Delivering support and assistance to clients.
  • Digital Experience Provider (DXP): Focusing on digital interactions and user experiences.

MCI’s brands include MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to a comprehensive approach in improving customer engagement and managing accounts.

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