Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Sat, 28 Jun 2025 00:15:02 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various aspects of customer service and experience management, highlighting offerings from MCI’s brands. MCI focuses on Collections, Customer Experience Providers (CXP), and Digital Experience Providers (DXP), as well as Account Receivables management. Key brands under MCI include:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service.
• MarketForce: Customer engagement and marketing solutions.
• GravisApps: Digital applications for improved customer service.
• Gravis Marketing: Marketing strategies and execution.
• MarchEast: Specialized customer service initiatives.
• Mass Markets: Comprehensive contact center solutions.
• MCI Federal: Services tailored for federal government clients.

Each brand contributes to enhancing customer interactions and operational efficiency across various sectors.

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