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Contact Centre Representative II (Experienced) – The Sydney Call Centre – Sydney, NS

Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Sat, 28 Jun 2025 07:22:52 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content highlights various services and brands under MCI, focusing on customer-centric solutions. Key areas include:

  • Collections: Managing account receivables effectively.
  • Customer Experience Provider (CXP): Enhancing overall customer interactions.
  • Customer Service: Providing support and assistance to customers.
  • Digital Experience Provider (DXP): Delivering digital solutions for improved engagement.

The brands affiliated with MCI include:

  • MCI BPO: Business process outsourcing services.
  • MCI BPOaaS: BPO as a service solutions.
  • MarketForce: Marketing services.
  • GravisApps & Gravis Marketing: Digital tools and marketing strategies.
  • MarchEast & Mass Markets: Various communication and customer engagement services.
  • MCI Federal: Services tailored for federal clients.

Overall, MCI positions itself as a comprehensive provider of customer experience and service solutions across multiple platforms and industries.

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