Company: Taylor & Francis

Location: Milton, NS

Expected salary:

Job date: Fri, 29 Nov 2024 23:01:24 GMT

Job description: to fill this role from 6th January 2025. The CRM Delivery Manager will be responsible for expertly contributing to marketing… from the marketing planning teams. Key Accountabilities Work with marketing planning teams to advice on best practice…

The CRM Delivery Manager will be responsible for providing expert contributions to marketing planning teams, advising on best practices for CRM delivery. Key accountabilities include collaborating with marketing planning teams and ensuring effective CRM strategies are implemented.

Title: Customer Support Specialist

Location: Toronto, ON

Job Type: Full-Time

Our client is looking for a Customer Support Specialist to join their team in Toronto, ON. As a Customer Support Specialist, you will be responsible for providing timely and accurate support to customers via phone, email, and chat. You will also be responsible for troubleshooting and resolving customer issues and escalating complex cases to the appropriate department.

Responsibilities:
– Manage customer inquiries via phone, email, and chat
– Provide timely and accurate support to customers
– Troubleshoot and resolve customer issues
– Escalate complex cases to the appropriate department
– Communicate effectively with customers and internal teams
– Maintain accurate records of customer interactions

Qualifications:
– Previous experience in customer support
– Excellent communication and problem-solving skills
– Ability to work in a fast-paced environment
– Strong attention to detail
– Proficiency in Microsoft Office suite

If you are a customer-focused individual with a passion for providing exceptional support, apply now for the Customer Support Specialist position in Toronto, ON.