Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Tue, 15 Jul 2025 23:10:42 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content revolves around the various brands under MCI that focus on enhancing customer experiences and managing collections. Key areas of expertise include:

• Collections: Managing outstanding payments to improve cash flow.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Providing support and assistance to customers.
• Digital Experience Provider (DXP): Creating and optimizing digital interactions with customers.
• Account Receivables: Handling and managing incoming payments.

MCI’s brands, including MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, all contribute to these areas by offering specialized services and solutions to enhance overall customer engagement and operational efficiency.

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