Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Tue, 15 Jul 2025 22:12:48 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses MCI’s various brands and their focus on enhancing customer engagement through different service offerings. Key areas include:

• Collections: Managing and recovering debts.
• Customer Experience Provider (CXP): Improving customer interactions and satisfaction.
• Customer Service: Offering support and assistance to customers.
• Digital Experience Provider (DXP): Delivering seamless digital interactions.

The specified MCI brands include:

• MCI BPO & MCI BPOaaS: Business Process Outsourcing solutions.
• MarketForce: Marketing and engagement strategies.
• GravisApps & Gravis Marketing: Digital applications and marketing services.
• MarchEast & Mass Markets: Operational and market solutions.
• MCI Federal: Services tailored to government needs.

Overall, the focus is on delivering comprehensive customer experience solutions across various sectors.

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