Company: Capilano University

Location: North Vancouver, BC

Job description: AND SCOPE OF WORK Reporting to the Manager, Customer Experience – Desktop/Collaboration Services, Digital Technology Services… environment, including 2 years of experience with gathering requirements, systems analysis, SDLC, project management and change…
The content describes a job position reporting to the Manager of Customer Experience in Desktop/Collaboration Services within Digital Technology Services. The role requires experience in gathering requirements, systems analysis, SDLC, project management, and change management.
Customer Service Representative

Our company is looking for a Customer Service Representative to join our team. The successful candidate will be responsible for assisting customers with inquiries, providing product information, and resolving any issues or complaints. The ideal candidate will have strong communication skills, be highly organized, and have a positive attitude.

Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Providing product information and recommendations
– Resolving customer issues and complaints in a timely manner
– Processing orders and returns
– Maintaining accurate customer records

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills
– Strong problem-solving abilities
– Ability to work independently and as part of a team

If you are a motivated and customer-focused individual, we would love to hear from you. Please apply with your resume and cover letter.

Expected salary: $5717 per month

Job date: Sat, 05 Apr 2025 02:06:28 GMT