Company: Seaspan

Location: North Vancouver, BC

Job description: within project schedule and budget, and in line with the design input: basic and functional design documents, class society rules… vessels in order to achieve customer, Classification Society and regulatory approval. Supports the Manager, Structural Detail…
This content discusses the importance of creating a project schedule and budget that aligns with design input, class society rules, and regulatory approval in order to achieve customer satisfaction and classification society approval for vessels. It highlights the need for basic and functional design documents and emphasizes the role of the Manager, Structural Detail in supporting this process.
Title: Technical Support Specialist

Location: Toronto, ON, Canada

Company: confidential

Job Type: Full-time

Salary: Not specified

Job Description:

We are looking for a motivated Technical Support Specialist to provide technical assistance and support to our customers. In this role, you will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and tracking technical issues and resolutions. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused attitude.

Responsibilities:

– Provide technical support to customers via phone, email, or in person
– Troubleshoot hardware and software issues
– Install and configure computer systems and peripherals
– Maintain accurate records of technical issues and resolutions
– Collaborate with team members to identify and resolve technical problems
– Stay current on new technologies and industry trends
– Ensure customer satisfaction by providing timely and effective support

Qualifications:

– 2+ years of experience in technical support or a related field
– Strong knowledge of computer hardware, software, and networking systems
– Excellent problem-solving and communication skills
– Ability to work independently and as part of a team
– Experience with help desk ticketing systems
– Customer-focused attitude

If you are a motivated individual with a passion for technology and customer service, we want to hear from you. Apply now to join our dynamic team as a Technical Support Specialist!

Expected salary: $87000 – 104400 per year

Job date: Fri, 11 Apr 2025 22:23:04 GMT