Company: DGA

Location: Vancouver, BC

Job description: Vancouver! Manage the marketing of large commercial accounts. Work with different and multiple insurance companies… lines marketing CIP designation or enrolled in CIP course is preferred EPIC experience is a plus Exceptional customer…
This content is advertising a job opportunity in Vancouver for someone to manage the marketing of large commercial accounts and work with multiple insurance companies. Preference is given to candidates with a CIP designation or enrolled in a CIP course, and experience with EPIC is a plus. Exceptional customer service skills are also desired.
Title: Customer Service Representative

Location: Toronto, ON

Company: Confidential

Key Responsibilities:

– Answer incoming calls and respond to customer’s emails in a professional and courteous manner
– Resolve customer complaints and concerns in a timely and efficient manner
– Identify and escalate priority issues to the appropriate channels
– Provide accurate information regarding products and services to customers
– Process orders, returns, and exchanges in compliance with company policies
– Maintain customer records by updating account information in the database
– Follow up with customers to ensure their satisfaction with the products and services provided
– Collaborate with other departments to ensure customer needs are met

Requirements:

– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to multitask and adapt in a fast-paced environment
– Proficient in Microsoft Office applications
– Strong attention to detail and organizational skills
– Ability to work independently and as part of a team

If you meet the above requirements and are passionate about providing exceptional customer service, please apply now!

Expected salary:

Job date: Thu, 04 Jul 2024 05:16:33 GMT