Company: EMCO Corporation

Location: London, ON

Job description: Communicate to the Profit Centre Manager, Project Manager and Credit Department any changes in a customer’s business… that might cause a credit risk Perform other tasks as requested by the Profit Centre Manager and Project Manager. Qualifications…
Notify relevant personnel of any changes in a customer’s business that could pose a credit risk, and carry out additional duties as required by the Profit Centre Manager and Project Manager. Suitable qualifications are required for this role.
Title: Customer Service Representative

Location: Toronto, ON

Salary: $17.50 to $19.00 hourly

Job Description:
Our client, a leader in the financial services industry, is seeking a Customer Service Representative to join their team in Toronto. In this role, you will be responsible for delivering excellent customer service to clients over the phone and via email. You will provide assistance with account inquiries, manage customer complaints, and process transactions accurately and efficiently. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:
– Handle customer inquiries and provide solutions in a professional and courteous manner
– Respond to customer emails and resolve issues in a timely manner
– Process transactions accurately and efficiently
– Document all customer interactions and maintain detailed records
– Collaborate with team members to ensure excellent customer service delivery
– Stay up to date on product knowledge and company policies

Qualifications:
– Previous customer service experience is required
– Strong communication skills, both verbal and written
– Ability to multitask and prioritize tasks effectively
– Proficiency with Microsoft Office Suite
– High school diploma or equivalent

If you are a customer service professional looking to join a dynamic team in the financial services industry, apply now!

Expected salary:

Job date: Sat, 27 Jul 2024 22:46:25 GMT