Company: emergiTEL

Location: Halifax, NS

Job description: Build Phase of the Project. This SOW relates to one SAP Project Manager role currently being procured to join the FLS… Project Management Office (PMO) Pillar. Project Scope and Timeframes The FLS Operational Readiness Manager (the Consultant…
This content summarizes the Build Phase of a project that involves procuring a SAP Project Manager role to join the FLS Project Management Office (PMO) Pillar. The project scope and timeframes are outlined, with the FLS Operational Readiness Manager overseeing the consultant in this role.
Job Description

Position: Customer Service Representative

Location: Ottawa, ON

Job Type: Full-time

Our company is seeking a Customer Service Representative to join our team in Ottawa. In this role, you will be responsible for providing exceptional customer service to clients by answering phone calls, responding to emails, and addressing inquiries and issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask.

Responsibilities:

– Answer and respond to customer inquiries via phone and email
– Provide product information and assistance to customers
– Handle and resolve customer complaints or issues
– Process orders and returns accurately and efficiently
– Maintain customer records and update databases as needed
– Collaborate with other team members to ensure customer satisfaction
– Identify and recommend improvements in customer service procedures

Qualifications:

– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work well in a fast-paced environment
– Proficient in Microsoft Office and CRM software
– Bilingual in English and French is an asset

If you are a customer service-oriented individual who thrives in a team environment, we would love to hear from you. Apply now to join our team in Ottawa and start making a difference in the lives of our customers.

Expected salary:

Job date: Sat, 04 May 2024 03:04:00 GMT