Company: Seaspan

Location: North Vancouver, BC

Job description: Reporting to the Manager, Welding Engineering, the Engineer, Welding is responsible for providing welding engineering… to improve welding quality. Ensures project specific contractual weld requirements are identified and addressed. Advises on the…
The Engineer, Welding reports to the Manager, Welding Engineering and is responsible for providing welding engineering expertise to improve welding quality. They ensure that project-specific contractual weld requirements are identified and addressed, and provide advice on welding processes.
Job Description:

Position: Customer Experience Specialist

Location: Toronto, ON

Salary: $48,000 – $55,000 per year

Our client, a leading retail company, is seeking a Customer Experience Specialist to join their team in Toronto, ON. The ideal candidate will be responsible for providing exceptional customer service to clients and ensuring a positive customer experience.

Key Responsibilities:

– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Process orders, returns, and exchanges accurately and efficiently
– Maintain strong product knowledge to assist customers with product questions and recommendations
– Monitor customer feedback and resolve any issues or concerns
– Collaborate with the sales and marketing teams to improve the overall customer experience
– Assist with other administrative tasks and projects as needed

Qualifications:

– 2+ years of customer service experience, preferably in a retail or e-commerce environment
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities and attention to detail
– Ability to work in a fast-paced and team-oriented environment
– Proficiency in Microsoft Office and customer service software

If you are a customer service professional looking to join a dynamic team and make a positive impact on the customer experience, please apply now!

Expected salary: $99000 – 121000 per year

Job date: Mon, 20 Jan 2025 23:43:30 GMT