Company: EssilorLuxottica

Location: Newmarket, ON

Job description: implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards…
This content discusses the implementation of approved marketing programs by adhering to company standards and executing marketing initiatives effectively.
Position: Customer Service Representative

Location: Toronto, ON

Salary: $48,000 – $52,000 per year

Job Description:

– Answer incoming customer inquiries via phone, email, and chat in a professional and courteous manner
– Provide accurate and timely information to customers regarding products and services
– Process orders, returns, and exchanges efficiently and accurately
– Handle customer complaints and resolve issues to ensure customer satisfaction
– Work closely with other departments to address customer needs and concerns
– Maintain detailed records of customer interactions and transactions
– Stay up to date on product knowledge and company policies
– Assist in other duties as assigned by management

Qualifications:

– High school diploma or equivalent; post-secondary education is an asset
– 1-2 years of experience in customer service or a related field
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Ability to multi-task and work in a fast-paced environment
– Proficiency in Microsoft Office suite and CRM software
– Bilingualism (English/French) is an asset but not required

If you are a self-motivated individual with a passion for helping customers, we want to hear from you! Apply now to join our dynamic team.

Expected salary:

Job date: Sun, 10 Mar 2024 04:24:52 GMT