Company: Extreme Event Solutions

Location: Halifax, NS

Job description: with a mixed experience level Support customer during onboarding period, working in close coordination with Project Manager… and other onboarding project stakeholders Support product change management efforts when releases and new features are introduced in…
Support customers during the onboarding process, working closely with the Project Manager and other stakeholders. Also assist with product change management by helping customers adapt to new releases and features.
Title: Customer Service Representative

Location: Toronto, ON

Company: Confidential

Salary: Not specified

Job Type: Full-time

Description:
We are seeking a Customer Service Representative to join our team in Toronto. The successful candidate will be responsible for providing exceptional customer service, handling inquiries and complaints, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, be detail-oriented, and have the ability to work in a fast-paced environment. This position requires excellent problem-solving skills and a positive attitude.

Responsibilities:
– Answering customer inquiries via phone, email, and in person
– Resolving customer complaints and issues in a timely manner
– Processing customer orders and returns
– Maintaining customer records and database
– Providing product information and recommendations

Requirements:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Strong communication and interpersonal skills
– Ability to multitask and prioritize tasks
– Proficiency in Microsoft Office suite
– Positive attitude and willingness to learn

If you are passionate about providing excellent customer service and enjoy working in a team environment, we would love to hear from you. Apply now to join our growing team in Toronto.

Expected salary:

Job date: Sat, 20 Jul 2024 22:31:26 GMT