Company: CIBC

Location: Yarmouth, NS

Expected salary:

Job date: Thu, 05 Dec 2024 00:43:21 GMT

Job description: , investment and wealth protection to help clients meet their goals. Relationship building – Engage in marketing and outreach… 37.5 Skills Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving…

This content emphasizes the importance of investment and wealth protection in helping clients achieve their financial goals. It highlights the significance of relationship building through marketing and outreach efforts. Key skills mentioned include client service, customer experience, digital literacy, knowledge of financial products, goal planning, and group problem-solving.

Title: Customer Service Representative

Location: Toronto, ON

Salary: $15.50 – $17.00 per hour

Job Type: Full-time, Permanent

Company: Confidential

Job Description:

Our growing company is seeking a Customer Service Representative to join our team in Toronto, ON. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a strong desire to help customers with their inquiries and concerns.

Key responsibilities include:

– Answering incoming calls from customers and providing assistance with their inquiries
– Responding to customer emails and messages in a timely and professional manner
– Processing orders and providing order status updates to customers
– Handling customer complaints and resolving issues to ensure customer satisfaction
– Maintaining accurate records of customer interactions and transactions
– Collaborating with other team members to ensure a seamless customer experience

Qualifications:

– High school diploma or equivalent
– Previous customer service experience is preferred
– Strong communication skills, both written and verbal
– Excellent problem-solving abilities
– Ability to work in a fast-paced environment and multitask effectively
– Proficiency in Microsoft Office applications

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team and grow your career with us!