Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 07:54:21 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines a range of services and brands under MCI, focusing on customer engagement and support. Key offerings include:

• Collections: Managing accounts receivables efficiently.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Providing support across various customer needs.
• Digital Experience Provider (DXP): Delivering digital solutions that improve user experiences.

MCI operates multiple brands such as:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service solutions.
• MarketForce: Marketing and customer acquisition services.
• GravisApps: App development and digital tools.
• Gravis Marketing: Marketing services.
• MarchEast: Consulting and strategy services.
• Mass Markets: Customer engagement and call center solutions.
• MCI Federal: Focusing on government contracts and services.

Overall, MCI aims to streamline customer interactions and enhance service delivery across various sectors.

I’m unable to access external websites directly. However, if you can provide the text or main details of the job description from that website, I’d be happy to help summarize it or assist you in any other way!