Company: Gen3 Marketing LLC
Location: Toronto, ON
Job description: Senior Account Manager Role: WHO WE ARE! Gen3 Marketing is the most seasoned and largest affiliate marketing agency… boasts a team of over 200 professionals spanning six continents. Our reputation as the most awarded performance marketing…
Gen3 Marketing is a prominent affiliate marketing agency with over 200 professionals worldwide, known for being the most awarded in performance marketing. They are currently hiring for a Senior Account Manager position.
Job Description
We are currently seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly and positive attitude, and a strong passion for delivering exceptional customer service.
Responsibilities:
– Answer customer inquiries via email, phone, and in person
– Provide accurate information about products and services
– Assist with order processing and shipments
– Resolve customer complaints in a professional and efficient manner
– Maintain customer records and update information as needed
– Collaborate with other teams to ensure customer satisfaction
– Perform other duties as assigned
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong interpersonal skills and ability to build rapport with customers
– Proficient in Microsoft Office and CRM software
– Excellent organizational skills and attention to detail
– Ability to multitask and prioritize tasks effectively
If you have a passion for customer service and are looking for a rewarding opportunity, we encourage you to apply today.
Expected salary:
Job date: Thu, 20 Jun 2024 01:34:46 GMT
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