Company: Global Relay

Location: Vancouver, BC

Job description: along with all required artifacts Execute release plans to completion and reporting any exceptions to the Release Manager Manage deployment events… delivery concepts Project coordination…
The content pertains to executing release plans, reporting exceptions to the Release Manager, managing deployment events, and coordinating project activities. The required artifacts for this process include release plans, exception reports, deployment schedules, and project coordination documents. The goal is to ensure successful completion of release plans while addressing any issues that may arise during the deployment process.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Our company is looking for a Customer Service Representative to join our team in Toronto. The Customer Service Representative will be responsible for handling customer inquiries, providing product information, and resolving any customer issues or complaints in a timely and professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide accurate and timely information about products and services
– Resolve customer issues and complaints in a timely and professional manner
– Process orders, returns, and exchanges
– Maintain customer records and update customer information in the database
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work well in a team environment
– Proficient in Microsoft Office and CRM software

We offer competitive compensation, benefits, and opportunities for growth and advancement. If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Fri, 26 Jul 2024 02:30:16 GMT