Company: Government of Nova Scotia

Location: Halifax, NS

Job description: Community enablement Organizational productivity Reporting to the Manager of Digital Collaboration, the Technical Specialist… and quickly assimilate relevant new technologies, concepts, architectures, and features is essential. Knowledge of project…
The content discusses the importance of community enablement and organizational productivity in the context of digital collaboration. The Technical Specialist, reporting to the Manager of Digital Collaboration, needs to have the ability to adapt to new technologies, concepts, architectures, and features quickly. Project knowledge is also crucial for this role.
Title: Customer Service Representative

Location: Stoney Creek, ON, Canada

Position: Full-time

Salary: Competitive

Description:

We are looking for a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. The successful candidate must have strong communication skills, be organized, reliable and have excellent problem-solving abilities.

Responsibilities:
– Answering incoming calls
– Responding to customer inquiries via phone, email or in person
– Resolving customer complaints in a professional and efficient manner
– Processing orders, forms, applications, and requests
– Assisting customers with product information and pricing
– Maintaining customer account information
– Following up with customers to ensure satisfaction
– Providing detailed and accurate information to customers
– Conveying a professional and positive image to customers

Qualifications:
– High school diploma or equivalent
– Minimum 1 year of experience in customer service
– Strong communication and interpersonal skills
– Ability to multi-task and prioritize tasks
– Proficiency in Microsoft Office Suite
– Experience with CRM software is a plus
– Bilingual in English and French is an asset

If you are a dynamic and customer-focused individual who enjoys working in a fast-paced environment, please apply now!

Expected salary:

Job date: Wed, 14 Aug 2024 00:25:07 GMT