Company: Holt Renfrew

Location: Vancouver, BC

Job description: sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions…
This content discusses ways to increase sales by identifying key marketing opportunities, executing successful events, making assortment recommendations, and effectively communicating suggestions for improvement.
Customer Service Representative

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsibilities:
– Answer incoming calls and respond to customer emails
– Manage and resolve customer complaints
– Identify and escalate priority issues
– Provide product and service information to customers
– Research required information using available resources
– Process orders, forms, and applications
– Route calls to appropriate resources
– Follow up customer calls where necessary
– Document all call information according to standard operating procedures

Qualifications:
– High school diploma or equivalent
– Customer service experience
– Strong phone and verbal communication skills
– Excellent listening and problem-solving skills
– Ability to handle stressful situations calmly and professionally
– Proficient in Microsoft Office suite
– Ability to work well in a team environment

If you are a customer-oriented professional with excellent communication skills and a passion for helping others, we want to hear from you. Please apply now to join our team as a Customer Service Representative.

Expected salary:

Job date: Mon, 18 Mar 2024 05:12:27 GMT