Company: IBM

Location: Halifax, NS

Job description: Application Project Management support; Project planning, scheduling, scope management, change management, issues management… with the functional team leads and resources to ensure proper coverage during off hours and weekend. The Duty Manager…
The content emphasizes the importance of Application Project Management support, including project planning, scheduling, scope management, change management, and issues management. It also highlights the need for coordination with functional team leads and resources to ensure proper coverage during off hours and weekends. Additionally, the role of the Duty Manager is mentioned, likely responsible for overseeing these activities and ensuring they are carried out effectively.
Position: Customer Service Representative

Location: Waterloo, Ontario, Canada

We are currently seeking a Customer Service Representative to join our team in Waterloo. The ideal candidate will be responsible for providing excellent customer service to clients both in-person and over the phone. The successful candidate will possess strong communication skills, be detail-oriented, and have the ability to multi-task in a fast-paced environment.

Key Responsibilities:
– Greet and assist clients in a professional and friendly manner
– Answer incoming calls and inquiries
– Process orders and payments accurately
– Resolve customer complaints and issues in a timely and effective manner
– Maintain a clean and organized work environment
– Collaborate with team members to achieve customer service goals

Qualifications:
– High School Diploma or equivalent
– Minimum of 1 year of customer service experience
– Excellent communication and interpersonal skills
– Strong attention to detail
– Ability to work independently and as part of a team
– Proficient in Microsoft Office Suite

If you have a passion for providing exceptional customer service and are looking to join a dynamic team, we would love to hear from you. Apply now to join our growing company!

Expected salary:

Job date: Fri, 03 May 2024 22:37:05 GMT