Company: IBI Group

Location: Vancouver, BC

Job description: consultants Support the project manager on field services and construction administration. Provide leadership and guidance…, budget, internal equity, project, and location. We request applicants submit a RESUME highlighting relevant work experience…
Consultants support project managers in field services and construction administration by providing leadership and guidance. Applicants are asked to submit a resume highlighting relevant work experience related to budget, internal equity, project, and location.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

We are seeking a Customer Service Representative to interact with customers and provide them with information and support related to our products and services. The ideal candidate must have excellent communication skills, patience, and the ability to handle customer inquiries and complaints professionally and efficiently.

Responsibilities:
– Answer customer inquiries via phone, email, and chat in a timely manner
– Assist customers with product information, pricing, and order processing
– Resolve customer complaints and issues in a positive and timely manner
– Update customer records in the database
– Collaborate with other departments to ensure customer satisfaction
– Identify and escalate priority issues to the appropriate department
– Follow up with customers to ensure their concerns have been addressed

Requirements:
– High school diploma or equivalent
– Previous customer service experience is an asset
– Strong communication skills
– Excellent problem-solving abilities
– Ability to work in a fast-paced environment
– Strong attention to detail
– Proficiency in Microsoft Office and CRM software

If you are a customer-oriented individual with a passion for helping others, we would love to hear from you. Apply now to become a part of our team!

Expected salary: $57000 – 91000 per year

Job date: Sat, 07 Dec 2024 04:47:49 GMT