Company: Seaspan
Location: North Vancouver, BC
Job description: is a hybrid of the Engineering, Contract, Quality and Project Management disciplines. We are responsible for submitting Object… Manager, Lead or Quality Director Assist in defect close-out by gathering OQEs (i.e., checking what is built in the ship…
The content discusses the role of a Quality Manager, who is a hybrid of Engineering, Contract, Quality, and Project Management disciplines. They are responsible for submitting reports and assisting in defect close-out by gathering information about what is built in the ship.
Title: Technical Support Specialist
Location: Montreal, Quebec
Description:
Our company is seeking a highly skilled and motivated Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong background in IT support and troubleshooting, as well as excellent communication skills.
Responsibilities:
– Respond to customer inquiries and provide technical support via phone, email, and chat
– Resolve technical issues in a timely and efficient manner
– Work closely with internal teams to escalate and resolve complex technical problems
– Document all customer interactions and maintain accurate records
– Stay up-to-date on product knowledge and industry trends
– Provide training and support to customers on new products or features
– Participate in on-call rotation for after-hours support
Qualifications:
– 2+ years of experience in technical support or a related field
– Strong knowledge of IT systems, hardware, and software
– Excellent problem-solving skills and the ability to think critically
– Exceptional communication and interpersonal skills
– Ability to work independently and as part of a team
– Technical certification (e.g. CompTIA, Cisco) is a plus
If you are passionate about technology and enjoy helping others solve technical problems, we want to hear from you. Apply today to join our dynamic team as a Technical Support Specialist.
Expected salary: $26 per hour
Job date: Sun, 02 Feb 2025 05:49:06 GMT
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