Company: Black & McDonald

Location: Vancouver, BC

Job description: coaching, feedback, and support An internship program manager to help you stay on track Access to a large library of online…: Participate in maintenance and creation of project documentation (e.g. safety, materials, change orders, quantities…
This content highlights the benefits of participating in an internship program, including coaching, feedback, and support from a manager, access to an online library of resources, and opportunities to work on project documentation. Interns are encouraged to contribute to the maintenance and creation of various project documents.
Title: Customer Service Representative

Location: Toronto, ON

Salary: $18 – $22 per hour

Job Type: Full-time, Permanent

Responsibilities:
1. Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
2. Provide solutions and recommendations to customers regarding product-related issues.
3. Process customer orders accurately and efficiently.
4. Maintain customer records and update information in the database.
5. Collaborate with other departments to ensure excellent customer service.
6. Handle customer complaints and resolve issues in a calm and courteous manner.
7. Assist with sales and promotional activities as needed.
8. Keep up-to-date with product knowledge and company policies.

Qualifications:
1. High school diploma or equivalent.
2. Previous customer service experience is preferred.
3. Strong communication and problem-solving skills.
4. Ability to work in a fast-paced environment and multitask effectively.
5. Proficiency in Microsoft Office and CRM software.
6. Excellent attention to detail and organization skills.
7. Ability to work independently and as part of a team.

Expected salary: $21 – 24 per hour

Job date: Sat, 25 Jan 2025 01:30:03 GMT