Company: J.D. Irving

Location: Halifax, NS

Job description: Exceptional customer service skills Ability to leverage technology for project management, analysis and solving problems…
The content discusses the importance of exceptional customer service skills and the ability to use technology for project management, analysis, and problem-solving.
Job Title: Customer Service Representative

Location: Toronto, ON

Salary: Competitive salary

Job Type: Permanent, Full-time

Company: Confidential

Responsibilities:
– Answering customer inquiries via phone, email, and online chat
– Handling and resolving customer complaints and escalations
– Providing accurate information about products and services
– Maintaining customer records and database
– Collaborating with other departments to ensure customer satisfaction
– Following company policies and procedures
– Meeting and exceeding customer service goals and objectives

Requirements:
– High school diploma or equivalent
– Previous customer service experience
– Strong communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office applications
– Knowledge of CRM software is an asset
– Ability to work independently and as part of a team
– Willingness to work flexible hours

Benefits:
– Competitive salary
– Health and dental benefits
– RRSP and pension plan
– Paid time off and holidays
– Career growth opportunities

If you meet the requirements and are interested in this customer service representative position, please apply now!

Expected salary:

Job date: Wed, 22 May 2024 03:45:12 GMT