Company: JRoss Recruiters
Location: Vancouver, BC
Job description: + years of marketing experience, with experience in a managerial role. Strong digital marketing skills in social media… and execute social media marketing strategies for brand growth and customer retention. Plan, organize, and execute campaigns…
The content describes an individual with years of marketing experience, including in a managerial role. They have strong digital marketing skills, particularly in social media, and are able to develop and implement social media marketing strategies to drive brand growth and customer retention. They are also experienced in planning, organizing, and executing campaigns.
Position: Customer Support Specialist
Location: Toronto, ON
Our client, a leading e-commerce company, is seeking a Customer Support Specialist to join their team in Toronto. In this role, you will be responsible for providing top-notch customer service to clients via phone, email, and chat. The ideal candidate will be friendly, detail-oriented, and have excellent communication skills.
Responsibilities:
– Respond to customer inquiries and resolve customer issues in a timely and professional manner
– Handle inbound customer calls, emails, and chats
– Provide product information and assistance with orders
– Document customer interactions in the CRM system
– Escalate complex issues to the appropriate department for resolution
Qualifications:
– 1+ years of customer service experience
– Excellent written and verbal communication skills
– Strong problem-solving abilities
– Proficient in Microsoft Office and CRM software
– Ability to work in a fast-paced environment
This is a full-time position with competitive compensation and benefits. If you are a customer service superstar looking to join a dynamic team, we want to hear from you. Apply now!
Expected salary: $60000 – 75000 per year
Job date: Fri, 05 Apr 2024 04:48:43 GMT
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