Company: Kognitive Sales Solutions

Location: Cambridge, ON

Job description: and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President…) Work for one of the most recognized marketing agencies in Canada Work on behalf of one of the most trusted iconic brands…
Field Marketing Representatives will work for a prominent marketing agency in Canada, representing a well-known and trusted brand. They will be responsible for educating customers about the brand’s products and services, as well as potentially offering promotions or discounts to drive sales in-store. This role requires strong communication skills and a deep understanding of consumer behavior to successfully connect with customers and drive brand awareness and loyalty.
Job Description:

Position: Customer Service Agent

Location: Vancouver, BC

Salary: $15 – $18 per hour

Job Type: Full-time, Part-time

We are seeking a Customer Service Agent to join our team in Vancouver, BC. The ideal candidate will be responsible for handling incoming customer inquiries, providing information about products and services, resolving customer complaints, and processing orders. The Customer Service Agent will also be responsible for maintaining accurate customer records and ensuring high levels of customer satisfaction.

Key Responsibilities:

– Handling incoming customer inquiries via phone, email, and online chat
– Providing information about products and services to customers
– Resolving customer complaints in a timely and professional manner
– Processing customer orders and coordinating with other departments as needed
– Maintaining accurate customer records and updating customer information as necessary
– Ensuring high levels of customer satisfaction and working to resolve any customer issues promptly
– Collaborating with other team members to improve overall customer service experience
– Assisting with other duties as needed

Qualifications:

– Previous customer service experience preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving skills and ability to handle difficult situations calmly
– Ability to work in a fast-paced environment and multitask effectively
– Proficient in Microsoft Office and ability to learn new software systems quickly
– High school diploma or equivalent

If you are a customer service-oriented individual with a positive attitude and strong work ethic, we encourage you to apply for this position today. Join our team and make a positive impact on our customers’ experience!

Expected salary:

Job date: Sat, 18 May 2024 22:30:21 GMT