Company: Kognitive Sales Solutions

Location: Woodstock, ON

Job description: and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President…) Work for one of the most recognized marketing agencies in Canada Work on behalf of one of the most trusted iconic brands…
This content is highlighting the role of a Field Marketing Representative in educating clients and offering promotions for a well-known brand. The representative will work for a reputable marketing agency in Canada and promote a trusted iconic brand to consumers in-store. This job involves building connections with consumers and informing them about the brand’s products or services.
Job Description:

We are currently seeking a motivated and tech-savvy individual to join our team as a Tech Support Specialist. The ideal candidate will possess strong problem-solving skills and a passion for helping customers with technical issues.

Responsibilities:
– Provide technical support to customers via phone, email, and chat
– Troubleshoot hardware and software issues
– Assist customers with setting up new devices and software
– Document and track customer issues in our CRM system
– Collaborate with internal teams to resolve complex technical issues
– Stay current on industry trends and best practices in tech support

Qualifications:
– High school diploma or equivalent
– 2+ years of experience in tech support or a related field
– Strong communication skills
– Excellent problem-solving abilities
– Customer-focused mindset
– Knowledge of Windows and Mac operating systems
– Experience with remote support tools is a plus

If you are looking for a rewarding career in tech support, we encourage you to apply for this position. Join our team and help us provide top-notch technical support to our customers.

Expected salary:

Job date: Sat, 29 Jun 2024 22:12:12 GMT