Company: Korn Ferry

Location: Calgary, AB – Vancouver, BC

Job description: delivery including sourcing, screening, assessing, and marketing candidates to clients. The role focuses on high touch…
The content delivery role involves sourcing, screening, assessing, and marketing candidates to clients. The focus is on providing a personalized and high-touch experience for both candidates and clients.
On the website provided, the job description is for a Customer Service Representative position. The key responsibilities include:

– Managing a high volume of inbound and outbound customer service calls
– Providing exceptional customer service by assisting with inquiries, resolving issues, and answering questions
– Documenting each customer interaction in the company’s database
– Collaborating with other team members and departments to address customer needs
– Following company policies and procedures to ensure a positive customer experience
– Conducting customer satisfaction surveys and relay feedback to the management team
– Keeping up to date with product knowledge and industry trends to better assist customers
– Meeting performance metrics and targets set by the company to maintain high-quality customer service

The ideal candidate will have strong communication skills, be able to multitask, and have previous experience in customer service. A high school diploma or equivalent is required, and proficiency in Microsoft Office and CRM software is preferred. This is a full-time position with opportunities for growth within the company.

Expected salary:

Job date: Sat, 30 Mar 2024 01:18:46 GMT