Company: Envol Strategies

Location: Vancouver, BC

Job description: Site Manager for projects and customer service needs. Lead and mentor a crew of 5+ Journeymen and Apprentice Plumbers… efficiencies and cost-savings to maximize project success. Proactively manage on-site tools and equipment. Collaborate with team…
The content outlines the responsibilities of a Site Manager who oversees projects and customer service needs. The manager leads and mentors a team of Plumbers, focuses on efficiencies and cost-savings, manages tools and equipment on site, and collaborates with the team to ensure project success.
Job Description:

We are seeking a highly motivated and dynamic individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, answering incoming calls and emails, processing orders, and resolving customer inquiries and issues in a timely manner.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries in a professional and courteous manner
– Process customer orders accurately and efficiently
– Investigate and resolve customer complaints and issues
– Identify and escalate priority issues to the appropriate team member
– Maintain a high level of customer satisfaction and loyalty
– Collaborate with internal team members to ensure customer needs are met
– Keep detailed records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Ability to multitask, prioritize, and manage time effectively
– Proficient in Microsoft Office and customer service software applications
– Strong problem-solving skills
– Ability to work independently and as part of a team

If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we would love to hear from you. Apply now!

Expected salary: $90000 – 110000 per year

Job date: Sat, 16 Nov 2024 00:39:50 GMT