Company: Loblaw

Location: Brampton, ON

Expected salary:

Job date: Sat, 17 Aug 2024 01:36:34 GMT

Job description: Do: Work with various colleagues in merchandising, operations, control brands, supply chain, loyalty, e-commerce, marketing…, financial modelling with P&L impact analysis, pricing decisions, flyer, and digital content decisions) and vendor relationship…
This content emphasizes the importance of collaborating with colleagues in different areas of the business such as merchandising, operations, marketing, and supply chain. It also highlights the need for financial modeling to analyze the impact on profit and loss, pricing decisions, and managing relationships with vendors.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Salary: $45,000 – $50,000 per year

We are currently seeking a Customer Service Representative to join our team in Toronto. The successful candidate will be responsible for providing exceptional customer service to clients, handling inquiries and resolving issues in a timely manner.

Responsibilities:
– Answering incoming calls and responding to emails from clients
– Providing product information and assistance to customers
– Addressing customer concerns and resolving complaints
– Processing orders and coordinating with other departments as needed
– Maintaining accurate customer records and updating information in the database
– Assisting with other administrative tasks as required

Qualifications:
– Previous experience in a customer service role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficiency in Microsoft Office and CRM software
– Ability to work independently and as part of a team
– Bilingualism (English/French) is considered an asset

If you are a customer-focused individual with a passion for providing exceptional service, we want to hear from you. Please apply with your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

We thank all applicants for their interest, however only those selected for an interview will be contacted.