Company: Loblaw

Location: Brampton, ON

Job description: , Operations, Promo, Marketing, and Analytics teams. Conduct reviews of the competitive landscape and category deep dives… by working with the Market Leadership Team and central support functions (e.g., Digital, Loyalty, Advance). Support and execute…
The Operations, Promo, Marketing, and Analytics teams work together to review the competitive landscape and conduct in-depth analyses in order to support and execute strategies for the Market Leadership Team. They collaborate with central support functions such as Digital, Loyalty, and Advance to gather insights and information to inform their decision-making process.
The job description from the provided website is for a Customer Experience Advisor role. The responsibilities of the position include:

– Managing customer inquiries and resolving issues in a timely and efficient manner
– Providing support and guidance to customers on product features and usage
– Ensuring customer satisfaction through effective communication and problem-solving skills
– Collaborating with internal teams to address customer needs and enhance the overall customer experience
– Maintaining accurate records of all customer interactions and transactions
– Staying up-to-date on product knowledge and industry trends to better serve customers
– Contributing to the development of customer service strategies and processes to improve customer satisfaction

The ideal candidate for this role should have excellent communication skills, customer service experience, and a strong attention to detail. Additionally, candidates should demonstrate the ability to work effectively in a fast-paced environment and prioritize multiple tasks effectively.

Expected salary:

Job date: Fri, 31 May 2024 04:03:31 GMT