Company: Loblaw

Location: Brampton, ON

Job description: Customer Lifecycle marketing and retention strategies to deliver the high-impact customer strategies and personalization… tactics that will grow our business. If you succeed at the intersection of data and marketing, and are customer driven…
This content discusses the importance of utilizing customer lifecycle marketing and retention strategies to create personalized and impactful marketing campaigns that will ultimately help grow a business. It emphasizes the significance of analyzing data and being customer-focused to achieve success in this area.
Job Description:

We are seeking a talented and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries and complaints, and ensuring customer satisfaction.

Key responsibilities:
– Manage customer inquiries via phone, email, and chat
– Resolve customer complaints in a timely and professional manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to ensure customer needs are met
– Identify opportunities to upsell products or services to customers

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and CRM software

If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our dynamic team.

Expected salary:

Job date: Sun, 09 Jun 2024 01:48:59 GMT