Company: Lucent Marketing Group

Location: Gloucester, ON

Job description: Our firm is a growing sales and marketing company currently seeking a goal-driven, motivated Customer Sales Support…
A sales and marketing company is looking to hire a goal-driven and motivated Customer Sales Support representative.
Customer Service Representative

Our company is seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work well in a team environment.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Resolve customer complaints in a timely and professional manner
– Provide product information and pricing to customers
– Process orders and track shipments
– Maintain customer records and update databases
– Collaborate with other team members to ensure customer satisfaction

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills
– Strong problem-solving abilities
– Ability to multi-task and work in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are a motivated individual who enjoys helping others, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Expected salary:

Job date: Thu, 16 May 2024 00:09:04 GMT