Company: Lucent Marketing Group

Location: Gloucester, ON

Job description: Our company is proud to be a part of the telecommunications world. We manage all of the direct marketing and sales… as well as shadow-style training on not only sales techniques, but product knowledge as well as our marketing campaigns. Communication…
Our company specializes in telecommunications and manages direct marketing and sales, offering shadow-style training on sales techniques and product knowledge. Communication is a key aspect of our business.
Job Description

We are currently seeking an experienced and highly skilled Customer Service Representative to join our team. The ideal candidate will have a passion for providing excellent customer service and a strong ability to communicate effectively with customers.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Assist customers with product information, order status, and general inquiries
– Process orders, returns, and exchanges
– Resolve customer complaints and issues in a courteous and efficient manner
– Work collaboratively with other team members to ensure customer satisfaction

Requirements:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office applications
– Experience in the retail industry is a plus

If you are passionate about customer service and looking for a challenging and rewarding opportunity, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Thu, 11 Apr 2024 02:25:02 GMT