Company: tentree

Location: Vancouver, BC

Job description: in. Reporting to the Brand Marketing Manager, you’ll play a key role in planning and executing our marketing calendar… Marketing Manager and Senior Brand Director in creating content for social channels and executing seasonal product launches…
The role involves reporting to the Brand Marketing Manager, planning and executing marketing campaigns, creating content for social channels, and assisting with seasonal product launches.
Job Description:

Our client, a growing company in the hospitality industry, is looking for a dynamic and motivated Front Desk Manager to join their team. In this role, you will be responsible for managing all aspects of the front desk operations, including overseeing and supervising the front desk staff, handling guest inquiries and complaints, and ensuring a high level of customer service at all times.

Key responsibilities:
– Supervise and lead the front desk staff to ensure smooth operations
– Handle guest inquiries, complaints, and requests in a timely and professional manner
– Maintain a high level of customer service and ensure guest satisfaction
– Train, develop, and coach front desk staff to deliver exceptional service
– Monitor and maintain cleanliness and organization of the front desk area
– Collaborate with other departments to ensure smooth communication and workflow
– Handle cash transactions and reconcile daily reports

Qualifications:
– Minimum 2 years of experience in a front desk or customer service role
– Excellent communication and interpersonal skills
– Strong leadership and supervisory skills
– Ability to multitask and work in a fast-paced environment
– Knowledge of hotel operations and hospitality industry
– Proficient in Microsoft Office and other relevant software

If you are a team player with a passion for customer service and a strong focus on quality, then we want to hear from you! Apply now to join our client’s team as a Front Desk Manager.

Expected salary: $48000 – 52000 per year

Job date: Wed, 06 Nov 2024 23:02:55 GMT