Company:

Location: Toronto, ON

Job description: . About the Position Reporting to the Senior Manager, Sales and Marketing, the Marketing Coordinator joins a dynamic team… committed to creating stellar marketing campaigns to promote The National Ballet of Canada to new and existing audiences…
The Marketing Coordinator will work under the Senior Manager, Sales and Marketing to create effective marketing campaigns to promote The National Ballet of Canada to both new and existing audiences.
Job Description

Customer Success Manager

Location: Toronto, ON

Our client, a rapidly growing tech company, is seeking a Customer Success Manager to join their team in Toronto. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and maximizing their satisfaction with our products and services.

Responsibilities:
– Serve as the main point of contact for assigned clients, addressing any inquiries or issues in a timely manner
– Maintain regular communication with clients to understand their goals and needs, and provide guidance on how to best utilize our products and services
– Collaborate with internal teams to ensure client success and satisfaction
– Conduct regular check-ins and reviews with clients to assess their satisfaction and identify areas for improvement
– Act as a client advocate within the company, providing feedback and insights to inform product development and enhancements
– Develop and implement strategies to drive client retention and growth

Qualifications:
– Bachelor’s degree in a related field
– 2+ years of experience in a customer-facing role, preferably in a tech or SaaS company
– Strong communication and interpersonal skills
– Proven track record of building and maintaining client relationships
– Ability to multitask and prioritize effectively
– Experience working in a fast-paced, dynamic environment

If you are a customer-focused individual with a passion for technology and a desire to drive client success, we want to hear from you. Apply now to join our team as a Customer Success Manager.

Expected salary:

Job date: Sat, 23 Mar 2024 02:03:34 GMT