Company: Motorola Solutions
Location: Ontario
Job description: a motivated Manager to lead our Knowledge Management Team and he Knowledge Centered Services (KCS) program. This is a full-time… ability to multitask effectively. Experienced in analytics, gathering key business and user insights. Project or program management…
A motivated manager is sought to lead the Knowledge Management Team and the Knowledge Centered Services program. The role includes multitasking effectively, experience in analytics, and project or program management skills. This is a full-time position.
Job Description
We are looking for a motivated and skilled individual to join our team as a Customer Service Representative. In this role, you will be responsible for interacting with customers via phone, email, and in person to provide information and assistance regarding our products and services. Additionally, you will process orders, handle customer inquiries and complaints, and ensure customer satisfaction.
Responsibilities:
– Respond to customer inquiries in a timely and professional manner
– Process orders accurately and efficiently
– Handle customer complaints and issues with tact and diplomacy
– Identify opportunities to upsell or cross-sell products and services
– Maintain accurate customer records and logs
– Collaborate with other team members to ensure customer needs are met
Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work independently and as part of a team
– Proficient in Microsoft Office applications
If you are looking for a challenging and rewarding opportunity in customer service, we encourage you to apply for this position.
Expected salary:
Job date: Thu, 20 Jun 2024 05:54:35 GMT
No comment yet, add your voice below!