Company: Pearson

Location: Halifax, NS

Expected salary: $17 per hour

Job date: Sun, 11 Aug 2024 01:27:25 GMT

Job description: , we also have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal… learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs…
This content discusses the various corporate divisions within a company, including Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, and Legal. The company is focused on developing learning experiences with real-life impact and is striving to become completely digital to adapt to evolving needs.
The job description from the provided link is for a “Customer Service Representative” position. Some of the key responsibilities listed in the job description include:

– Managing incoming calls and customer service inquiries
– Identifying and assessing customers’ needs to achieve satisfaction
– Providing accurate, valid, and complete information by using the right methods/tools
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits
– Follow up to ensure resolution
– Keep records of customer interactions, process customer accounts, and file documents

The ideal candidate for this position should have excellent communication and problem-solving skills, as well as a positive attitude and a customer-oriented approach. Additionally, candidates should have a high school diploma or equivalent and experience in customer service.