Company: Philips

Location: Mississauga, ON

Job description: , consumer and shopper insights team and our global Marketing and Sales center of Excellence. Your role: Develop national…; support shopper initiatives at all other accounts. Team up with the Business Units, Retailer teams, Marketing Communications…
The content discusses the role of the consumer and shopper insights team within the global Marketing and Sales center of Excellence. The main responsibility of this team is to develop national shopper initiatives and provide support for shopper initiatives at various accounts. They collaborate with Business Units, Retailer teams, and Marketing Communications to drive sales and marketing strategies.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Company Description:

Our client is a leading technology company that focuses on providing innovative solutions to various industries. They are currently seeking a Customer Service Representative to join their team in Toronto.

Job Responsibilities:

– Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
– Handle customer complaints and provide appropriate solutions
– Process orders, returns, and exchanges accurately
– Maintain detailed records of customer interactions and transactions
– Collaborate with other departments to resolve customer issues
– Identify and escalate priority issues to the appropriate team members
– Work closely with sales and marketing teams to ensure customer satisfaction
– Stay up to date on product knowledge and services offered by the company

Qualifications:

– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to multitask and work in a fast-paced environment
– Proficiency in Microsoft Office applications
– Experience with CRM software is an asset

If you are a customer-oriented individual with a passion for helping others, then we want to hear from you! Join our dynamic team and take your career to the next level. Apply now!

Expected salary: $77000 – 121000 per year

Job date: Thu, 23 May 2024 06:12:14 GMT