Company: Polycorp Ltd

Location: Elora, ON

Job description: software system Owns scheduled maintenance work – plans for necessary resources; needs to have strong project planning skills…
The software system owner is responsible for scheduling maintenance work and ensuring necessary resources are available. Strong project planning skills are required for this role.
Customer Service Representative

Location: Mississauga, ON

Our company is seeking a dynamic and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to all customers.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide product information and assistance to customers
– Process orders, returns, and exchanges
– Handle customer complaints and escalate more complex issues to the appropriate teams
– Collaborate with other departments to ensure customer satisfaction
– Maintain detailed records of customer interactions

Qualifications:
– Previous customer service experience is preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to work in a fast-paced environment and multitask effectively
– Proficiency in Microsoft Office applications
– Experience with CRM systems is a plus

If you are a motivated individual with a passion for customer service, we would love to hear from you. Please apply with your resume and cover letter to be considered for this position.

Expected salary: $120000 – 135000 per year

Job date: Wed, 24 Jul 2024 07:11:44 GMT