Company: Premium Retail Services

Location: Sarnia, ON

Job description: Sales & Marketing Representatives – $18/hour + Unlimited Commissions $18 + unlimited commissions! Premium Retail… Services is one of North America’s leading outsourced sales and marketing providers and an Authorized Marketing Agency Partner…
The position offers a base pay of $18 per hour with unlimited commissions potential. Premium Retail Services is a top outsourced sales and marketing provider in North America, and an Authorized Marketing Agency Partner.
Position: Service Desk Analyst

Location: Toronto, ON

Salary: Competitive

Responsibilities:
– Provide first line support to users over the phone, email or in person
– Log all incidents and service requests in the ticketing system
– Troubleshoot technical issues with hardware and software
– Escalate complex issues to the appropriate team or vendor
– Stay up to date on company policies and procedures
– Assist with IT projects and initiatives as required
– Document all troubleshooting steps and resolutions

Requirements:
– 2+ years of experience in a service desk or technical support role
– Strong knowledge of Windows operating systems and Microsoft Office applications
– Excellent communication and customer service skills
– Ability to work in a fast-paced environment and prioritize multiple tasks
– ITIL certification is an asset
– Available for after-hours support and weekend work as needed

If you are a motivated and customer-focused individual with a passion for technology, please apply online today to join our dynamic team.

Expected salary: $18 per hour

Job date: Thu, 29 Feb 2024 07:09:49 GMT