Company: Procter & Gamble

Location: North York, ON

Job description: product categories. Work with consumer data strategy, driving the action items behind brand automation. Digital marketing… marketing, consumer warehouses, digital marketing reporting and analytics, search, ecommerce, content management…
This content discusses the importance of using consumer data to drive brand automation in different product categories. It also emphasizes the role of digital marketing strategies such as marketing reporting, analytics, search, ecommerce, and content management in reaching consumers effectively.
Title: Customer Service Representative

Location: Toronto, Ontario

Company: Confidential

Salary: $40,000 – $45,000 a year

Job Type: Full-time, Permanent

Job Description:

Our company is seeking a Customer Service Representative to join our team in Toronto. The successful candidate will be responsible for providing exceptional customer service to clients while efficiently and accurately handling inquiries and resolving issues.

Key Responsibilities:

– Ensure timely and accurate response to customer inquiries via phone, email, and chat
– Keep timely and accurate records of customer interactions, transactions, and complaints
– Resolve customer complaints and issues in a professional and timely manner
– Provide information about products and services to customers
– Collaborate with other departments as needed to resolve customer issues
– Maintain a positive, empathetic, and professional attitude towards customers at all times
– Follow communication procedures, guidelines, and policies
– Meet personal/customer service team sales targets and call handling quotas
– Handle and resolve customer complaints working with other departments as needed

Qualifications:

– High school diploma or equivalent
– Previous customer service experience is an asset
– Excellent communication skills, both written and verbal
– Strong problem-solving skills
– Ability to remain calm under pressure
– Strong organizational skills and attention to detail
– Ability to work well in a team environment
– Proficient in Microsoft Office applications

If you are a customer service-oriented individual with a positive attitude and a passion for helping others, we encourage you to apply for this position. We offer competitive compensation and opportunities for growth within the company. Please submit your resume and cover letter for consideration.

Expected salary:

Job date: Sat, 11 May 2024 22:21:52 GMT