Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 06:22:00 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands under MCI, focusing on customer experience and account management. Key areas include:

1. Collections: Managing accounts receivables efficiently.
2. Customer Experience Provider (CXP): Enhancing customer interaction and satisfaction.
3. Customer Service: Offering support and resolving issues effectively.
4. Digital Experience Provider (DXP): Focusing on delivering engaging digital experiences.

MCI’s brands include:

• MCI BPO: Business process outsourcing.
• MCI BPOaaS: BPO as a service.
• MarketForce: Possibly a marketing-related service.
• GravisApps & Gravis Marketing: Likely focusing on tech and marketing solutions.
• MarchEast & Mass Markets: Regional services or outreach.
• MCI Federal: Services tailored for federal entities.

Overall, MCI emphasizes a comprehensive approach to enhancing customer experience across various touchpoints through its diverse brand offerings.

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